CRCharita R.

One career. One continuous current.

CHARITA R · APPLIED AI SPECIALIST AT IBM

I learned the system end to end.
Then I made mobile my depth.

For 12 years, I have followed engineering problems across their boundaries—from web, backend, servers, and data to deliberately developed iOS expertise, platform ownership, and an emerging Applied AI practice.

SOURCE12years in engineering
DEPTH8+years in iOS
CONFLUENCE3 layersclient · services · data

WEB · BACKEND · SERVERS · DATA

The source was never one technology.

I began by building complete applications—interfaces, Drupal and PHP services, APIs, servers, and database-backed workflows. That foundation still shapes how I reason about every client experience.

Reliable products come from understanding how the layers move together.
End-to-end product engineering

Mission Happiness

Aditya Birla businesses · Customer feedback platform

Explore +

Building feedback-capture systems across native iOS, web services, servers, and database-backed workflows for a multi-brand enterprise context.

Context: Mission Happiness is a feedback and customer-centricity initiative spanning lifestyle brands and customer touchpoints including stores, SMS, websites, e-commerce, delivery, refunds, and post-purchase experiences.

Objective-CDrupal + PHPEnd-to-end delivery

Challenge

Support consistent customer-feedback capture and complaint-resolution workflows across Aditya Birla business contexts and customer touchpoints.

What I owned

Worked end to end—from customer and delivery requirements through native iOS applications, Drupal and PHP services, database-backed workflows, schedules, team guidance, and release decisions.

Engineering decision

Combined native Objective-C applications with server-side Drupal and PHP REST capabilities, including work on the Mission Happiness Van Heusen application.

Outcome

Delivered native iOS applications together with Drupal/PHP portal and service workflows for feedback capture and complaint resolution across Aditya Birla Group business contexts. The work connected customer-facing touchpoints with the operational portal used to review and act on feedback.

DELIBERATE SPECIALISATION

I chose iOS—and built deep expertise.

Objective-C became Swift, UIKit, SwiftUI, and Combine. The technologies changed; the systems view stayed. I learned to see the mobile client as one participant in a larger product.

Objective-CNative beginnings→Swift + UIKitProduction depth→SwiftUI + CombineModern architecture

APPLICATION → PLATFORM

Mobile expertise grew into platform ownership.

My scope moved beyond screens into journeys, authentication, payments, live state, host contracts, dependency ownership, diagnostics, and production release readiness.

Production mobile systems

e for me

Maruti Suzuki India · EV charging platform

Explore +

Establishing the iOS foundation for dependable EV discovery, booking, payment, and live-charging journeys.

SwiftUI + CombineRelease ownershipProduction reliability

Challenge

Build a customer-facing iOS experience that brings EV charging discovery, booking, payment, and live-session visibility into one coherent product.

What I owned

Established the initial SwiftUI and Combine architecture, built core components before the team expanded, and now lead the iOS team through design, planning, reviews, and release readiness.

Engineering decision

Organized the client around journey boundaries and integrated AWS AppSync, Adobe AEP, Firebase, Google Maps, Razorpay, secure REST services, token refresh, and SSL pinning.

Outcome

Supported eight iOS releases on a two-to-three-month cadence, with 99.7%-99.95% crash-free users and sessions over approximately nine months and a 4.6/5 App Store rating.

SDK & platform engineering

EforMeSDK

Native iOS SDK · React Native host integration

Explore +

Turning a standalone EV application into a reusable binary SDK with an explicit contract between native journeys and the host app.

XCFrameworkPublic API designCross-team integration

Challenge

Make core native EV journeys available inside Maruti Suzuki’s React Native super app without coupling the host to the standalone application’s internals.

What I owned

Designed the interface and integration architecture, modularized the original application, extracted reusable capabilities, and owned the public iOS SDK boundary.

Engineering decision

Used a binary XCFramework boundary, made host and SDK responsibilities explicit, resolved Google Maps dependency ownership, and introduced asynchronous token handling so delayed authentication would not block the host screen.

Outcome

Produced a reusable native delivery model for EV journeys with clearer dependency, lifecycle, authentication, and error-handling responsibilities.

Verified production outcome99.7–99.95%Crash-free users & sessions across 8 releases
Platform capabilityApp → SDKReusable native platform
ENGINEERING PRINCIPLES

Judgment calls behind the platform.

Four different boundaries—a shared dependency, a trust handoff, a user's intent, a shipped build—same discipline each time: name who owns the ambiguity before it becomes a production bug.

01Dependency ownership

One dependency. One owner.

Resolve shared-library ownership at the SDK boundary, as with Google Maps, and make supported versions and upgrade responsibility explicit.

02Authentication

Wait without blocking the host.

A blocking login call freezes the host screen on slow networks. Asynchronous token handling lets the host render first, treating 'not yet authenticated' as expected—not a stall to recover from.

03Correctness

Protect intent at the interaction boundary.

Rapid repeated taps were turning into duplicate booking and payment calls. Traced jointly with backend and QA, the fix added interaction safeguards, then reinforced them with monitoring and release checks.

04Release governance

Quality needs a final owner.

A build ships only when diagnostics, QA evidence, and dependency compatibility all agree—not when one stakeholder says so. That call needed one accountable owner, not shared, diffuse responsibility.

TECHNICAL LEADERSHIP

The current widened from delivery to influence.

I remain hands-on while guiding architecture, mentoring engineers, reviewing implementation, supporting hiring, and coordinating release readiness across teams and stakeholders.

EARLY OWNERSHIP

Customer requirements · schedules · resource planning · team guidance · hands-on delivery

EXPANDED INFLUENCE

Architecture · mentoring · reviews · cross-team integration · production readiness

SELECTED RECOGNITION

Trust earned along the way.

IBM

BluePoints & leadership appreciation

Recognition from senior colleagues, project managers, and the account partner.

SMART COMMERCE

Star Employee Award

SMART COMMERCE

Employee of the Quarter

CAREER PROGRESSIONView career recordRoles, scope, and increasing ownership+
June 2023 - Present

IBM

Applied AI Specialist

Current role combining Applied AI specialization with hands-on mobile-platform leadership: iOS architecture, SDK design, production reliability, release ownership, and cross-team integration.

2020 - 2023

Wuerth Elektronik India Pvt. Ltd.

Senior Software Engineer / Software Engineer

Delivered Flutter employee applications, designed a native iOS fitness product, built supporting PHP REST APIs, and worked across product, HR, sales, and support stakeholders.

2017 - 2019

Smart Commerce Solutions Pvt. Ltd.

Project Manager / Senior Software Engineer

Returned to Smart Commerce once the Geoligence venture concluded, and was promoted from Senior Software Engineer to Project Manager. Led end-to-end delivery for the Mission Happiness platform across Aditya Birla Group businesses, spanning requirements, databases, Drupal/PHP services, native iOS applications, schedules, resources, and team guidance.

2016 - 2017

Geoligence Technologies Pvt. Ltd.

Software Engineer

A product venture opened by Smart Commerce's own founder; trusted as the iOS developer from the start to design and develop the HiStreet Objective-C application using Core Location and Core Data. Moved back to Smart Commerce once the venture concluded.

2015 - 2016

Smart Commerce Solutions Pvt. Ltd.

Senior Software Engineer

Joined Smart Commerce as a Senior Software Engineer, before being trusted to help launch Geoligence—a new product venture from the same founder.

APPLIED AI · EMERGING PRACTICE

Now the current opens into intelligence.

I am exploring how Applied AI can make end-to-end systems more intelligent, diagnosable, adaptable, and dependable—without presenting exploration as finished production impact.

Intelligent diagnosticsEngineering assistanceAdaptive experiences
CURRENT LEARNING SIGNALSIBM Generative and Agentic AI Developer · 2026IBM Generative and Agentic AI Foundation · 2026AWS Certified Cloud Practitioner · 2026IBM Bob Intermediate · 2026Forward Deployed Engineer · 2026

WHERE THE CURRENT GOES NEXT

Let’s build a reliable system.

Mobile depth. Platform judgment. An end-to-end view. Applied AI with engineering discipline.

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